Welcome to the diaago Service Center
Amplify Your Lab's Potential with diaago
At the diaago Service Center (DSC), we integrate comprehensive services and innovative solutions to enhance your laboratory's performance, streamline workflows, and boost operational efficiency. We are dedicated to providing insights and support to help you achieve your research goals.
diaago offers a diverse array of products and services—from instrument optimization and technical training to tailored maintenance plans and operational analytics—designed to help you manage your lab and instruments for optimal performance.
Jumpstart Your Lab's Efficiency
Upskill Your Team with Expert Training
Empower your staff with flexible, cost-effective training programs. The diaago Education Centers provide a range of options—whether in-person, virtual, or online—to ensure your team is equipped with the knowledge needed to optimize performance and minimize downtime. Gain valuable insights that translate into improved lab operations.
Optimize Your Processes with Consulting
Collaborate with diaago to enhance productivity and tailor outcomes to your specific needs. Our global team of scientific and technical experts brings extensive knowledge of laboratory equipment and applications to align with your unique workflow demands.
Improve Lab Economics with Quality Supplies
Elevate your laboratory's performance with cutting-edge supplies. Our innovative solutions, from advanced consumables to specialized equipment, are designed to optimize analytical precision, reduce troubleshooting time, and enhance overall productivity.
Fast Track Success with New Instruments
Implementing new technologies can be challenging, especially with limited time and staffing resources. Our diaago Start-Up Services ensure a seamless transition with installation support, user orientation, and First Run Assistance, enabling you to maximize your equipment's potential from day one.
diaago Service Plans—Supporting Your Lab's Success
Our comprehensive service plans—available for both diaago and select non-diaago instruments—help you minimize downtime and maintain data integrity. Plans include preventive maintenance, proven to reduce repair costs and save valuable time, ensuring compliance with industry standards.
Boost Operational Efficiency
Protect Your Equipment with Expert Maintenance
Regular preventive maintenance is key to ensuring reliable operation and data accuracy. Our factory-recommended services are conducted by diaago-certified professionals, helping you maintain productivity while minimizing unexpected downtime.
Stay Updated with Software Maintenance
Our software maintenance plans provide access to the latest releases and dedicated phone support for any technical inquiries. Stay ahead with timely upgrades and expert advice when you need it most.
Maximize Instrument Repair Flexibility
Enjoy peace of mind with diaago's instrument repair services, available even without a service contract. Our knowledgeable, certified professionals use genuine parts for all repairs, ensuring the job is done right the first time.
Ensure Data Integrity and Reduce Audit Risk
Focus on your scientific endeavors while minimizing regulatory risks. Our Instrument Qualification and Computer System Validation Services are designed to meet the highest quality standards, ensuring full compliance with industry regulations.
Focus on Sustainability
Does your lab have sustainability goals? Here’s how diaago helps you achieve these objectives while enhancing productivity:
- Reduce emissions associated with onsite service calls by leveraging our Virtual Tech Support for live assistance remotely.
- Promote responsible disposal of used parts and packaging with our eco-friendly recycling initiatives.
- Extend the lifespan of your instruments through proper maintenance, keeping equipment out of landfills.
Contact Us
For more information or to request a personal follow-up, Contact Us. We're here to support you!