Privacy Statement

& Cookies Notice

diaago attaches great value to your privacy. We have developed this policy in order for you to understand how we collect, process, use and store personal information in accordance with the applicable legislation regarding data protection. The following outlines our privacy policy.

Contact details of the Data Controller: diaago, LLC 2303 Camino Ramon, Suite 102, San Ramon, CA 94583

T: 415 310 7371 or 267 207 2827 E: support@diaago.com

1. Collecting and processing of personal data & security

There are two general categories of information that we collect and / or ask for.

a. Personal data that is freely provided by the user

We collect and process data that we receive from you. For example when you contact our customer service or complete a form on our website. The types of personal data that we collect and process are the following: first name, last name, email address, phone number, company name, address, ZIP/postal code, city and country. This information will only be used by us for the described purpose.

b. Personal data that is collected automatically and cookies

When you use our website, we automatically collect anonymized IP addresses and usage data for internal statistical purposes. Our website also makes use of cookies. A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. Cookies use several techniques to post data on or to read data from devices of users, such as your computer, laptop, tablet or smartphone in order to e.g. store your preferences. Cookies are unique per user and can exclusively be read by a server in the domain that sent the cookie to your computer. The purpose of cookies is saving time and effort. For example, if you customize a web page with your personal preferences or if you navigate through a website, cookies remember your chosen settings and preferences for future visits. The next time you visit the website, the previously entered information can be retrieved by the cookies. This enables you to easily use the website with your personal preferences. On our website cookies are automatically accepted. If you want to prevent the storage of cookies, please read paragraph.

We process personal data of users in a proper manner and take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data. The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. 

2. Use and disclosure of personal data & retention

The collected data about you is used for the following purposes.

a. Providing the best possible service

The most important reason we use your data is to fulfill our contractual obligations towards you and to ensure that our service is provided to you in the best possible way.

b. Providing, personalizing, measuring and improving our online marketing

We collect additional data through so called cookies whenever you are accessing our website. Our website only makes use of Google Analytics-cookies. Google Analytics is a web analysis service from Google Inc. ("Google") and uses cookies in order to analyze the use of the website. We do not use other Google services in combination with the Google Analytics-cookies. A data processing agreement with Google has been signed which stipulates that Google only acts as a processor of the personal data of our website visitors.

The personal data that is automatically collected and processed by Google Analytics are anonymized IP addresses. To ensure an anonymous collection of IP addresses on our website, the last octet of your IP address will be masked by Google. The data sharing option with Google has been turned off, so that Google cannot use the collected personal data of our website visitors for their own purposes. You can prevent the storage of cookies by choosing an appropriate setting in your browser. Furthermore, you can prevent the collection and processing of the data generated by the cookies (your anonymized IP address) by downloading and installing the so-called "opt-out browser add-on" via the following link: http://tools.google.com/dlpage/gaoptout?hl=en. More information about the terms of use and data protection can be found under the conditions of Google Analytics or the privacy overview of Google Analytics

3. Google Analytics & reCAPTCHA

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses cookies in order to analyze the use of the website. The information generated by the cookies about your use of this website is transferred to a Google server in the United States and stored there.

Since IP addresses are anonymized on our website, your IP address will be shortened by Google in the Member States of the European Union or in other treaty states of the Agreement on the European Economic Area. Only in exceptional cases will the entire IP address be transferred to a Google server in the United States and shortened there. In agreement with the administrator of this website, Google will use information to evaluate how the website is used, to compile reports on the activities on the website and to offer other services with regard to the use of the website and the internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google. You can prevent the storage of cookies by choosing an appropriate setting in your browser. We would however like to point out that you may not be able to use all the features of this website in this case. Furthermore, you can prevent the recording and processing of the data generated by the cookies (including your IP address) by downloading and installing the so-called "opt-out browser add-on" via the following link: http://tools.google.com/dlpage.... You can prevent Google Analytics from collecting data by clicking here. If you do this an "opt-out cookie" is placed on your website. This ensures that your data is no longer collected when you visit this website. More information about the terms of use and data protection can be found under the conditions of Google Analytics or the privacy overview of Google Analytics. Please note that on this website Google Analytics has been expanded by the code "gat._anonymizeIp ();" to ensure an anonymous collection of IP addresses (so-called IP masking).

We use the reCAPTCHA service from Google Inc. (Google) to protect data sent via this website. This function checks whether a message is sent by a person. This prevent 'spam bots' from automatically sending messages or leaving comments. The IP address of a visitor and possibly also other data are sent to let Google reCAPTCHA work. To do this, the content of a message is sent to and processed by Google. The IP address is abbreviated and thereby made anonymous in countries that are part of the EU and states that participate in the treaty for the European economic area. In exceptional cases, an IP address is fully transmitted to a Google server in the United States and abbreviated there. Google uses this information on behalf of the owner of this website to evaluate the use of this service. The IP address provided by reCAPTCHA will not be combined with other data from Google. Google's data protection rules apply to the collection of this data. More information about Google's privacy policy can be found on this page: https://www.google.com/intl/en.... By using reCAPTCHA you agree that Google will process information about you in the manner and for the goal as described above.

4. Right to information or deletion and blocking of data

We would like to inform you that you have the right to:

  • Request information about the personal data we process
  • Request changes, corrections or deletion of your personal data
  • Restrict the processing of your personal data
  • Transfer your personal data (data portability)
  • Make objections to the processing of your personal data
  • Receive the personal data we store about you

If you have a request or want to make an objection regarding personal data, please contact diaago, LLC. If you believe that your data protection right is being violated, you have the right to lodge a complaint with the authority that monitors data protection in your country or with another similar authority within the EU. An overview of this can be found here: http://ec.europa.eu/justice/ar....

 5. Application of privacy policy

Our privacy policy applies to all services offered by diaago, LLC, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Our privacy policy does not apply to services provided by other companies or individuals, including other sites that link to our services. Our website may refer to services outside our control and ownership. This privacy policy does not cover the data policies of other companies, individuals and organizations. We advise you to read the privacy policies of each website you visit

6. Updates to this statement

We reserve the right to modify this privacy policy at any time. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If you do not accept this privacy policy and cookies notice, please do not continue to use this site.

Last modification date: 02-21-2019